YOUR PRIVACY

For proper handling of your coaching/counselling process, it is necessary to maintain a file. Your coach/counsellor will be the only one who has access to the information in your file. Your coach/counsellor is legally bound by confidentiality (professional secrecy).

Registration of personal data

Your coach/counsellor may register the following personal data:

  • name and address

  • telephone number and email address

  • data about health & wellbeing

  • information regarding coaching questions, goals and/or problems

  • data about personal situations (relationship(s), children, work)

The purpose of this registration is:

  • offering a personalised coaching process

  • getting in touch about appointments or the coaching process

  • for anonymised use during peer review/supervision

If you coach/counsellor will wish to use your data for any other reason, they will first inform you and explicitly request your consent.

Client rights

Your rights are well protected under the General Data Protection Regulation (GDPR). You have the right to:

  • Access your data.

  • Rectification (correction of inaccuracies).

  • Deletion of data.

  • Restriction of processing.

  • Data portability.

If you wish, you can be provided with access to the data that was stored about you. If the data is incorrect, you have the right to have it corrected. If you believe the coach is storing your data without justification, you generally have the right to have it deleted. "Restriction of processing" means that the coach is not allowed to use your data if, for example, it is incorrect or if you have previously objected to processing. This also applies if the stored data was unlawfully collected. Lastly, you have the right to data portability, which means the coach will make your data available to you if you wish to transfer to another coach/counsellor.